Terms of Service
Welcome to Transitionclean. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before using our services.
If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
Effective Date: January 2026
1. Acceptance of Terms
By accessing and using the Transitionclean website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.
If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms, and your acceptance of these terms will be treated as acceptance by that organization.
2. Service Description
Transitionclean provides professional move-in and move-out cleaning services. Our services are designed to help individuals and families during residential transitions. The specific scope of services will be determined through consultation and agreed upon before work begins.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
3. Acceptable Use Policy
When using our website and services, you agree to:
- • Provide accurate, current, and complete information when requested
- • Use our services only for lawful purposes and in accordance with these terms
- • Not engage in any activity that interferes with or disrupts our services
- • Not attempt to gain unauthorized access to any part of our website or systems
- • Not use our services to transmit any harmful, offensive, or illegal content
We reserve the right to refuse service to anyone for any reason at any time. Violation of these acceptable use terms may result in termination of your access to our services.
4. User Accounts and Security
While our website currently does not require user accounts for basic access, if account features become available in the future:
- • You are responsible for maintaining the confidentiality of your account credentials
- • You are responsible for all activities that occur under your account
- • You must notify us immediately of any unauthorized use of your account
- • We reserve the right to suspend or terminate accounts that violate these terms
5. Service Availability and Modifications
Website Availability
We strive to maintain continuous availability of our website, but we do not guarantee uninterrupted access. Our website may be unavailable from time to time due to maintenance, updates, or circumstances beyond our control. We are not liable for any inconvenience or loss resulting from website unavailability.
Service Scheduling
Cleaning services are subject to availability and scheduling. We make reasonable efforts to accommodate your preferred dates and times, but cannot guarantee specific scheduling. Service appointments must be confirmed in advance.
Geographic Limitations
Our services are available in select geographic areas. Service availability may vary by location. We reserve the right to decline service requests outside our service areas or where services cannot be reasonably provided.
Service Modifications
We reserve the right to modify our service offerings, pricing, features, and procedures at any time. Material changes to services you have already contracted for will be communicated to you in advance when possible.
6. Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Transitionclean or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these terms. This license does not include any right to resell or commercial use of our website or content.
Trademarks
Transitionclean and our logo are trademarks of our company. You may not use our trademarks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.
7. Pricing and Payment Terms
Service pricing is provided through quotes and consultations. Prices are subject to change and are confirmed at the time of service booking. Payment terms will be established during the service agreement process.
We reserve the right to refuse or cancel any service request for reasons including but not limited to: pricing errors, service unavailability, or suspicion of fraudulent activity.
8. Cancellation and Rescheduling
Cancellation and rescheduling policies will be communicated during service booking. We request reasonable notice for cancellations or changes to scheduled services. Late cancellations may be subject to fees as outlined in your service agreement.
9. Disclaimers and Limitations
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our website will be uninterrupted, secure, or error-free, or that defects will be corrected. We make no warranties about the accuracy, reliability, or completeness of content on our website.
While we strive to provide high-quality cleaning services, we do not guarantee specific outcomes such as security deposit returns, as these decisions are made by property owners and managers. Individual results may vary based on property condition and other factors beyond our control.
10. Limitation of Liability
To the maximum extent permitted by law, Transitionclean shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- • Your access to or use of or inability to access or use our services
- • Any conduct or content of any third party on our website
- • Any content obtained from our website
- • Unauthorized access, use, or alteration of your transmissions or content
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us for services in the six months preceding the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless Transitionclean and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these terms, or your violation of any rights of another party.
12. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with applicable local laws, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved through good faith negotiation.
If a dispute cannot be resolved through negotiation, both parties agree to pursue resolution through mediation before initiating legal proceedings. Each party will bear its own costs in any dispute resolution process.
13. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.
14. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on our website and updating the effective date. Your continued use of our services after changes take effect constitutes acceptance of the modified terms.
We encourage you to review these terms periodically to stay informed of any updates. If you do not agree with modified terms, you should discontinue use of our services.
15. Contact Information
If you have any questions about these Terms of Service, please contact us through our contact page. We are committed to addressing your inquiries and concerns in a timely manner.